Privacy Policy

Effective Date: 16/03/2026, 08:52:57

Vitality Bloom Nutrition is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or purchase our products and services.

This policy applies to all users of our website and services, including visitors, customers, and subscribers.

Our website:
www.vitalitybloomnutrition.com

Data Controller

The data controller responsible for processing personal data under this policy is:

Emma Grasl
Vitality Bloom Nutrition
Haidermühle 28, 5310, Austria
Email: emma@vitalitybloomnutrition.com

If you have questions about this Privacy Policy or your personal data, please contact us using the details above.

Categories of Personal Data We Collect

Depending on how you interact with our website and services, we may collect the following categories of personal data:

Information you provide directly

• Name
• Email address
• Billing address
• Payment information (processed by payment providers)
• Account login information
• Information submitted through forms, emails, or support requests

Automatically collected information

• IP address
• Browser type and device information
• Website usage data
• Cookies and tracking data
• Pages visited and interaction data

Transaction information

• Purchase history
• Program enrollment information
• Customer support communications

We do not intentionally collect personal data from children under the age of 16.

How We Use Personal Data

We process personal data for the following purposes:

• Providing access to online courses and digital products
• Processing payments and managing customer accounts
• Responding to inquiries and providing customer support
• Sending newsletters and marketing communications
• Improving website functionality and user experience
• Conducting analytics and business operations
• Complying with legal and regulatory obligations

Legal Basis for Processing (GDPR)

Under the General Data Protection Regulation, we rely on the following legal bases:

Contractual necessity

To provide purchased products or services.

Consent

For email marketing, newsletters, and certain cookies.

Legitimate interests

For improving our website, analyzing usage patterns, and maintaining security.

Legal obligations

For accounting, taxation, and regulatory compliance.

You may withdraw consent at any time.

Payment Processing

Payments for our products and services may be processed by trusted third-party providers such as:

• Stripe
• PayPal

These providers process payment data in accordance with their own privacy policies and applicable data protection laws.

Vitality Bloom Nutrition does not store full payment card details.

Third-Party Service Providers

We may share personal data with trusted service providers that help us operate our business, including:

• website hosting providers
• email marketing platforms
• online course delivery platforms such as Systeme.io
• payment processors
• analytics providers

These partners only process personal data on our behalf and under contractual Data Processing Agreements (DPAs).

International Data Transfers

Because some service providers operate globally, personal data may be transferred outside the European Economic Area (EEA).

When this occurs, we ensure appropriate safeguards are in place, including:

• Standard Contractual Clauses approved by the European Commission
• transfers to countries with adequacy decisions
• contractual data protection agreements with providers

These measures ensure your personal data remains protected in accordance with GDPR standards.

Data Retention

We retain personal data only for as long as necessary for the purposes described in this policy.

Typical retention periods include:

Customer purchase records: up to 7 years (tax and accounting requirements)
Email marketing data: until you unsubscribe or withdraw consent
Customer support communications: up to 24 months
Website analytics data: typically 12–26 months depending on the provider

When personal data is no longer required, it is securely deleted or anonymized.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to improve functionality and analyze website performance.

Types of cookies used include:

Essential cookies

Necessary for the operation of the website.

Analytics cookies

Help us understand how visitors interact with the website.

Functional cookies

Allow the website to remember preferences and settings.

Marketing cookies

Used to measure marketing effectiveness and deliver relevant content.

When you first visit our website, you will be presented with a cookie consent banner allowing you to:

• accept all cookies
• reject non-essential cookies
• customize cookie preferences

You can change your cookie preferences at any time through the cookie settings on our website.

Direct Marketing Communications

We may send you marketing emails about new programs, products, or educational content.

We will only send marketing communications when:

• you have given explicit consent, or
• you have previously purchased from us and applicable laws permit.

Every marketing email includes an unsubscribe link, allowing you to opt out at any time.

Your Data Protection Rights

Under the General Data Protection Regulation, you have the following rights:

Right of access
Right to rectification
Right to erasure (“right to be forgotten”)
Right to restriction of processing
Right to data portability
Right to object to processing
Right to withdraw consent

To exercise these rights, contact us at:

emma@vitalitybloomnutrition.com

We will respond within the timeframes required by applicable law.

Right to Lodge a Complaint

If you believe your data has been processed unlawfully, you have the right to lodge a complaint with a supervisory authority.

In Austria, the relevant authority is the:

Austrian Data Protection Authority

You may also contact the supervisory authority in your country of residence.

Compliance with United States Privacy Laws

For residents of the United States, including California, additional rights may apply under laws such as the:

California Consumer Privacy Act

These rights may include:

• the right to know what personal data is collected
• the right to request deletion of personal data
• the right to correct inaccurate data
• the right to opt-out of data sales

Vitality Bloom Nutrition does not sell personal information.

Requests can be submitted via email at:

emma@vitalitybloomnutrition.com

Data Security

We implement appropriate technical and organizational measures to protect personal data from unauthorized access, disclosure, alteration, or destruction.

These measures include:

• secure hosting environments
• encrypted connections (HTTPS)
• restricted access to personal data
• regular security monitoring

Health Information Disclaimer

If you voluntarily provide health-related information as part of coaching programs or questionnaires, it will only be used for the purpose of delivering educational services.

Vitality Bloom Nutrition provides nutrition education and wellness programs, not medical diagnosis or treatment.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect legal, technical, or business changes.

The updated version will always be available on our website and will include the revised effective date.

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